Two engines. One platform.
Churn prevention for your CS team. Expansion revenue for your RevOps and sales teams. Both powered by the same customer intelligence layer.
Retention & CS
Predict churn and act before customers leave.
Customer Health Scores
Composite score across billing, product usage, support, and NPS — calibrated to your churn patterns. Improves automatically over time without manual config.
At-Risk Account Feed
Daily feed of accounts with churn probability and key risk signals. Your CS team gets an action list, not a static report.
Automated Playbook Triggers
When a customer crosses a health threshold, fire an Intercom message, HubSpot task, and Slack alert to the assigned CSM — all automatically.
MRR at Risk Dashboard
Quantify exactly how much ARR is in danger this month. See revenue impact, not just customer counts.
Cohort Health Analysis
Which customer segments churn most? Which expand fastest? Understand patterns across your entire base.
Usage Decline Alerts
"Customer X has logged in 0 times in 14 days." Get notified the moment engagement drops — weeks before cancellation.
Expansion & RevOps
Surface upsell opportunities from real product behavior.
Real-Time Expansion Signals
Seat limits, API quotas, token usage, trial feature hits — surfaced the moment they become actionable for your sales team.
Ready-to-Upsell Account List
Updated daily with dollar value per opportunity. Your AEs know exactly which accounts to call and why.
Typed signal() Events
seat_limit_near, api_usage_high, token_usage_high, billing_retry_failed — route directly to sales automations, not the health score.
Zapier / Make / n8n Triggers
Wire any expansion signal to any tool in your RevOps stack — HubSpot, Slack, Monday.com, Notion — without engineering involvement.
Signal History per Account
Track how long a customer has been at capacity. Know if this is a sudden spike or a growing trend before reaching out.
Expansion MRR Dashboard
How much ARR is sitting in accounts ready to upgrade? See the total expansion opportunity across your base, updated daily.
Ready to see it in action?
Self-serve setup via OAuth. No sales call required.